Duke Energy Outage Map & Power Outage Status
Duke Energy Carolinas (Duke Energy) · serving NC, SC · approximately 2,800,000 customers.
PowerOutages.app is an independent outage aggregator. We are not Duke Energy Carolinas and are not affiliated with it. Figures below come from public outage feeds and may be delayed or incomplete.
Outage status for North Carolina
No public outage is currently shown in the available feeds for this area. If your power is out, the checklist below can help you tell whether the problem is on the grid or inside your home.
Duke Energy outage map — Duke Energy Carolinas service-territory outages from the public feeds.
Outage data aggregated from public utility and government feeds.
Official Duke Energy Carolinas outage resources
To report an outage or get a restoration estimate, use Duke Energy Carolinas's own channels — they are the only ones that can dispatch crews and confirm restoration times.
- Report an outage to Duke Energy Carolinas: 1-800-769-3766
- Visit the official Duke Energy Carolinas outage map.
- For downed lines, fire, or any life-threatening emergency, call 911 immediately.
If a wide-area outage is reported here, it is on the grid — contact Duke Energy Carolinas first. A licensed electrician cannot restore a utility-wide outage.
Duke Energy Power Outage FAQ
- Is Duke Energy reporting a power outage right now?
- The status card and outage map above show whether a public Duke Energy power outage is currently reported across Duke Energy Carolinas's service area in North Carolina, including roughly how many customers are affected. These figures come from public utility and government feeds and may lag the grid by several minutes.
- Where is the Duke Energy outage map?
- The interactive Duke Energy outage map is at the top of this page — it shades Duke Energy Carolinas's service-territory counties by the number of customers without power. For the company's own live map, see the official Duke Energy Carolinas outage map.
- How do I report a Duke Energy power outage?
- Report outages to Duke Energy Carolinas directly — only the utility can dispatch crews and confirm restoration times. Call 1-800-769-3766 or use their online outage center. For downed lines, fire, or any life-threatening emergency, call 911 immediately.
- My power is out but my neighbors have power — is it Duke Energy?
- Probably not. If the rest of your street has power, the problem is usually on your own service line, meter, or main panel rather than a Duke Energy utility-wide outage. A licensed electrician can diagnose and fix in-home electrical faults; an electrician cannot restore a utility-side outage. Use the checklist on this site to tell the two apart safely.
- How current is this Duke Energy outage data?
- PowerOutages.app is an independent aggregator — we are not Duke Energy Carolinas and are not affiliated with it. Outage figures are drawn from public utility and government feeds that refresh periodically, so they may be delayed or incomplete. For confirmed, real-time status, check Duke Energy Carolinas's official channels.
About Duke Energy Carolinas
Duke Energy Carolinas (Duke Energy) serves about 2.8 million electric customers in North Carolina and South Carolina.