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RG&E Outage Map & Power Outage Status

Rochester Gas & Electric (RG&E) · serving NY · approximately 390,000 customers.

Rochester Gas & Electric (RG&E) — also searched as rge, Rochester Gas And Electric, Rochester Gas Electric — is tracked here for current power outage reports and an outage map drawn from public feeds.

PowerOutages.app is an independent outage aggregator. We are not Rochester Gas & Electric and are not affiliated with it. Figures below come from public outage feeds and may be delayed or incomplete.

Utility/polygon-level outage data
Source
FEMA / DOE EAGLE-I
ConfidenceMedium: this figure comes from county-level data covering this area — current, but not pinpointed to your ZIP. Confidence reflects how precisely we can match live outage data to your location (ZIP-level feeds rank above county, county above statewide) — not whether power is on or off.
Medium
Last updated
No outage reported

Outage status for New York

No public outage is currently shown in the available feeds for this area. If your power is out, the checklist below can help you tell whether the problem is on the grid or inside your home.

RG&E outage map — Rochester Gas & Electric service-territory outages from the public feeds.

Outage data aggregated from public utility and government feeds.

Official Rochester Gas & Electric outage resources

To report an outage or get a restoration estimate, use Rochester Gas & Electric's own channels — they are the only ones that can dispatch crews and confirm restoration times.

If a wide-area outage is reported here, it is on the grid — contact Rochester Gas & Electric first. A licensed electrician cannot restore a utility-wide outage.

No public outage is shown — the problem may be in your home

No public outage is currently shown in the available feeds for this area, so if your power is out it is likely an issue on your side of the meter — a tripped breaker, a failing panel, or a wiring fault. If your neighbors still have power or only part of your home is affected, a licensed electrician is the right call. Run through the checklist below, then connect with an electrician 24/7.

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RG&E Power Outage FAQ

Is RG&E reporting a power outage right now?
The status card and outage map above show whether a public RG&E power outage is currently reported across Rochester Gas & Electric's service area in New York, including roughly how many customers are affected. These figures come from public utility and government feeds and may lag the grid by several minutes.
Where is the RG&E outage map?
The interactive RG&E outage map is at the top of this page — it shades Rochester Gas & Electric's service-territory counties by the number of customers without power. For the company's own live map, see the official Rochester Gas & Electric outage map.
How do I report a RG&E power outage?
Report outages to Rochester Gas & Electric directly — only the utility can dispatch crews and confirm restoration times. Call 1-800-743-1701 or use their online outage center. For downed lines, fire, or any life-threatening emergency, call 911 immediately.
My power is out but my neighbors have power — is it RG&E?
Probably not. If the rest of your street has power, the problem is usually on your own service line, meter, or main panel rather than a RG&E utility-wide outage. A licensed electrician can diagnose and fix in-home electrical faults; an electrician cannot restore a utility-side outage. Use the checklist on this site to tell the two apart safely.
How current is this RG&E outage data?
PowerOutages.app is an independent aggregator — we are not Rochester Gas & Electric and are not affiliated with it. Outage figures are drawn from public utility and government feeds that refresh periodically, so they may be delayed or incomplete. For confirmed, real-time status, check Rochester Gas & Electric's official channels.

About Rochester Gas & Electric

Rochester Gas & Electric (RG&E) serves about 390,000 electric customers in the Rochester, New York region.